Privacy Policy for MyAutoLux.com – Autobroker Services in California

Effective Date: June 24, 2024 | Last Updated: October 10, 2026

Thank you for choosing MyAutoLux.com for your autobroker needs in California. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with our autobroker services.

Information We Collect

We may collect and process the following types of personal information about you:

• Contact Information: Name, address, email address, phone number.
• Vehicle Preferences: Make, model, year, specifications, VIN (if provided).
• Financial Information: Credit information, payment details (if applicable).
• Communications: Any correspondence or communications with us.

How We Use Your Information

We use the information we collect for the following purposes:

• Facilitating the purchase or lease of vehicles on your behalf.
• Communicating with you regarding your vehicle preferences and transactions.
• Providing customer support and responding to inquiries.
• Sending promotional offers and updates about our services, where permitted by law.
• Complying with legal and regulatory obligations.

Information from Facebook and Instagram Lead Ads

When you submit a lead form in one of our ads on Facebook or Instagram (Meta), Meta shares the information you enter in that form with us. This usually includes your name, phone number, email address, and any answers you give about the vehicle you are interested in (for example, make, model, budget, or whether you want to lease or buy). We also receive the name of the ad or form you responded to and the time you submitted it.

We use this information only to contact you about vehicles, lease and purchase options, and financing that match your request, and to keep a record of our communication with you in our customer management system. We do not sell this information. We share it only as described in “Sharing of Information” above, for example with a dealership or lender when needed to fulfill your request.

Sharing of Information

We do not sell your personal information to third parties. However, we may share your information with:

• Affiliated third-party service providers who assist us in delivering our services.
• Vehicle dealerships, manufacturers, and financial institutions necessary to fulfill your requests.
• Legal and regulatory authorities if required to comply with applicable laws, regulations, or legal processes.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and request a copy of your personal information.
• Correct or update your personal information.
• Request deletion of your personal information under certain circumstances.
• Opt-out of receiving marketing communications from us.

How to Request Deletion of Your Data

You can ask us to delete the personal information we hold about you, including information we received from a Facebook or Instagram lead form. To make a request:

• Email sales@myautolux.com with the subject “Data Deletion Request”, or
• Call us at (818) 762-1100.

Please include your name and the phone number or email address you used, so we can find your records. We will confirm that we received your request, verify it, and delete your information from our records, then let you know when it is done. We may keep certain information when the law requires it (for example, records of a completed vehicle purchase, lease, or financing transaction), and we will tell you if that applies.

Deleting your information from our records does not remove it from Facebook or Instagram. To manage what Meta keeps, use your Facebook or Instagram settings.

SMS/Text Messaging

SMS/Text Messaging: If you opt in to receive text messages from AutoLux Sales & Leasing, we use your phone number only to send messages related to your inquiry and our services. Mobile information and SMS opt-in consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Reply STOP to opt out at any time, or HELP for help. Message and data rates may apply. Message frequency varies.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. We will notify you of any changes by posting the revised policy on our website with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

sales@myautolux.com